We may be able to offer you a payment deferral of up to 3 months if you’ve been affected by the Coronavirus or the government’s measures to tackle the outbreak. If you are experiencing financial difficulties, please complete our forbearance form. We will aim to get back to you within 5 working days.
You should be aware that any deferral of payments could result in you paying more interest, or paying your loan for longer. We will work with you at the end of any deferral period to establish a suitable solution to get you back on track with your payments
Where it is clear that the consequences of a 3-month payment deferral would not be suitable for you, we will tell you about other options and agree with you the best solution to suit your needs.
Your credit file will not be negatively affected if we temporarily defer your payments.